Western Washington University Libraries
Online Reference Service

Priority will be given to students, faculty and staff of WWU, as well as local community members. Other users, unless they have questions of local concern, would be better served by using their local university or public libraries, the service provided by the Internet Public Library (http://www.ipl.org/div/askus/), or another online reference service.

1. Please let us know us your current status. (Required)
   We use this information for statistical tracking only.

   WWU Undergrad Student	WWU Grad Student	WWU Faculty	Other
   WWU Extended Education Student/Staff/Faculty	WWU Staff/Administrator	WWU Alumni

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2. How may we contact you?
   Name:
   
   Telephone:

   Home

   Campus (650)

   FAX

   Email address: (Required)
   

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3. What is your reference question?

   Please type your question in the area below. To help us answer your question accurately, please be as specific as possible. Include as many of the following types of information as are relevant:

   Keywords for your topic		Keywords or sources you have tried that are not useful
   Names of People		If applicable, course number for which you need this information
   Which country, city, region		Concepts you are not interested in
   Date range

   
   It is helpful to us, in suggesting resources, to understand how you might wish to use them. If you wish, please describe your interest in your topic:

   Detailed research for a paper	Introduction or background reading
   General interest	Other

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4. Send your question
   When you have completed all of the information relvant to your question, select Send. A copy of the question you have sent will display on the screen.

   Library staff will check the electronic mailbox by 10:00am each morning, Monday through Friday. Responses will be sent by 5:00pm the same day by e-mail. Questions submitted after 10:00am will responded to by 5:00pm the next working day.